Questions & answers
Clear answers to the questions we hear most often.
How do dimensions and sizing work?
Leather carryalls and daily accessories list exact exterior dimensions in centimeters and handle drop heights on our dimensions & fit page. Accompanying studio layers are cut for a clean, regular Nordic fit.
How does vegetable-tanned leather age?
Full-grain bridle and calf hides develop a richer surface sheen over the first three months of daily carry. Small rain spots or light scuffs blend naturally when wiped dry with a lint-free cotton cloth.
Where do you deliver?
Standard tracked shipping is $8, and complimentary on orders from $250. Once connected to Flino Core, regional delivery zones and duties calculate automatically at checkout.
Can I return or exchange an item?
Unused leather goods and unworn studio pieces with original protective dust bags and tags may be returned within 30 days of receipt.
How should I care for leather and merino accessories?
Keep leather away from direct radiator heat, wipe surface moisture promptly and apply a neutral beeswax balm twice a year. Air merino and wool felt pieces flat between wears.
Where are my saved pieces stored?
Your wishlist and shopping bag remain saved locally in your browser, and link with your member account when signed in.